The guide
Troubleshooting your candle warmer lamp
The grey-and-black EVXFG flower lamp is easy to set up — adjust the pole just above your jar and pick a brightness that keeps an even pool.
The scent is weak
Lower the shade closer to the wax or step the heat up, and give it a full twenty minutes. An old, dry or low-fragrance candle will always disappoint, whatever the lamp does.
The wax is smoking or smells burnt
The bulb is too close or too bright. Raise it, lower the heat, and let the surface cool before trying again.
It will not turn on
Check the plug and socket first, then the bulbs — a spare is supplied in the box. Always unplug and let it cool before touching a bulb.